Shipping policy

Orders placed before 11am, British GMT / BST time will be sent the same day (if placed on a business day / or the next business day if not). Orders placed after 11am, British GMT / BST time, will be sent the next business day. Expect delivery within 48 hours (inside the UK) and up to 14 working days, internationally (outside of the UK), as some international deliveries will be subject to fulfilment timelines via local courier / postage services. Delivery is via Royal Mail inside the UK, normally via 2nd class Recorded Delivery and ‘Airsure’ for international orders, depending on the destination country.

• If you have any issues regarding delivery, please email: admin@grotbox.com

Refund / Returns

For returns details, please see our dedicated policy HERE.